Boost your knowledge of sustainability, facilitation, leadership, and service design! (2024)

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Boost your knowledge of sustainability, facilitation, leadership, and service design! (2)
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19 April 2024

Here is what's coming up at the SDN Academy this Spring! Join us for Facilitating Creative Sessions, Service Design Leadership Lab, Service Design Practitioner Curriculum or Socially Sustainable Services. Get ready to elevate your service design expertise and stay ahead of the curve with our upcoming courses.

Boost your knowledge of sustainability, facilitation, leadership, and service design! (3)

Facilitating Creative Sessions

What to expect?

"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.

Course Dates and Times Live Meetings

1. Live Meeting:May 16,2024 | 15:00 - 17:30 CEST
2. Live Meeting:May 28, 2024 | 15:00 - 17:30 CEST
3. Live Meeting:June 11, 2024 | 15:00 - 17:30 CEST
4. Live Meeting:June 27, 2024 | 15:00 - 17:30 CEST

In Total
4 live meetings of 2 hours
3 in between videos
10 hours or homework
10 weeks of the total course

General Info
Dates: May 16 - June 27, 2024
Hours: 15:00 to 17:30 CEST (GMT+2)

Language:Boost your knowledge of sustainability, facilitation, leadership, and service design! (4)English
Course level: Basic/Intermediate
Location:Zoom

Learn more about the course here or get your ticket directly here.

Boost your knowledge of sustainability, facilitation, leadership, and service design! (5)

Service Design Leadership Lab

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This four modulelearning journey is designed to support current or prospective leaders in managing their broad range of daily tasks. The course aims to enhance your leadership skills holistically, addressing these three dimensions: leading yourself, leading your team, and leading the organisation. There will be a rich blend of different formats (inspiring theory and lectures, interactive sessions, peer-to-peer reflection, self assessments and case clinics) to support you in working on your real-work situations. You will also be able to connect to like-minded people in a safe space and learn from the experiences of others. Every participant will be matched to another participant, his, or her "Buddy". The theoretical impulses will encourage you to rethink or develop your own leadership attitude.

Trainer: Dr. Tina Weisser
Dates: May 17, 2024 - September 26, 2024
Course level: Advanced

Learn more about the course here or get your ticket directly here.

Boost your knowledge of sustainability, facilitation, leadership, and service design! (6)

Service Design Practitioner Curriculum 2024/2 - US TIME ZONE

A course with the SDN Acc. Master Thomas Brandenburg and special guests.

What to expect?

  • You want to build a solid foundation for your service design practice?
  • You want to gather theoretical foundations, methodological skills and practical experience
  • You want to work with like minded peers in a combination of online classes, peer-driven projects, on-demand modules and learning-assignments?
  • And you want to earn a recognised practitioner accreditation issued by the global Service Design Network?

Course Description

  • You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).

  • You will have access to high-level resources like templates, tool-kits, literature, videos and tests.

  • You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?
Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by one experienced, SDN acc. service designer!

Supervision
Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.

Investment
This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits.

General Info
Dates: June 4 - August 20, 2024
Hours: 18 - 21 PM CDT (Chicago, USA Time)

Language:Boost your knowledge of sustainability, facilitation, leadership, and service design! (7)English
Course level:Basic
Location:Zoom

Learn more about the course here or get your ticket directly here.

Boost your knowledge of sustainability, facilitation, leadership, and service design! (8)

Socially Sustainable Services

The world is dealing with more and more complex problems that are viciously entangled with each other. In this context, service designers need to consider how to enhance ecological, economic, and social sustainability through their work. Social sustainability is at the core of service design, in particular in times where societies are shaking and services themselves become more and more complex. But what is social sustainability, and how does it relate to service design? How can we design socially sustainable services? The webinars will provide a peek into socially sustainable service design and an opportunity to reflect on the role and tools of service design through the social sustainability lens.

Trainer: Milla Mäkinen
Dates: June 12, 2024
Course level: Basic/Intermediate

Learn more about the course here or get your ticket directly here.

Boost your knowledge of sustainability, facilitation, leadership, and service design! (9)

Check out our SDN Academy course for other courses coming up in Summer here.

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SDN Chapters Boost your knowledge of sustainability, facilitation, leadership, and service design! (10)

Call for papers is now open | Submit your abstract until April 26th 2024

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

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SDN Chapters Boost your knowledge of sustainability, facilitation, leadership, and service design! (11)

Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Early Bird tickets for the Service Design Global Conference (SDGC24) are available for sale.

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SDN Chapters Boost your knowledge of sustainability, facilitation, leadership, and service design! (12)

Touchpoint Vol 14-3 Roundtable | Implementing Service Design

On April 10, 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores practical aspects, challenges and successes in translating service design outputs into tangible, impactful solutions –– successful implementation.

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SDN Global News Boost your knowledge of sustainability, facilitation, leadership, and service design! (13)

Replay tickets SDGC23

If you missed the Service Design Global Conference 2023, you can now register for a ticket to watch the recordings from our Replay section.

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